Returns & Exchanges
We want you to love your home, which is why we offer a 30-day return window for all furniture and decor items in their original condition. Whether it wasn't the right fit or you've simply changed your mind, our team is here to make the process effortless.
Initiate Your Request
Log into your account or visit our online returns portal with your order number and email address to select the items you wish to return.
Prepare for Pickup
For larger furniture items, our white-glove team will contact you to schedule a convenient pickup time; for smaller decor, we will provide a prepaid shipping label.
Inspection and Processing
Once your items arrive back at our warehouse, our quality control team will inspect them within 3-5 business days to ensure they are in original condition.
Receive Your Refund
After approval, your refund will be issued to your original payment method, typically appearing in your account within 5-10 business days depending on your bank.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing